Contacting Branch Support
Please review best practices for reaching out to our Support Team.

Target Response Times
We're here to help. Our Support team members and response times are tiered based on customer relationship. The tiers and the corresponding response times are listed below, which are subject to change:

Pricing Plan	Target First Response Time
Enterprise	2-6 hours
Self-Serve - Paid	1 business day
Self-Serve - Free	2 business day

Name *

Email *

Phone

Branch App Id

Subject *

Description *

Attachments

Please be sure to click the "Upload" button for each file prior to submitting your ticket below.